Incidents | Brainbase Incidents reported on status page for Brainbase https://status.brainbaselabs.com/ en Elevated voice response latency https://status.brainbaselabs.com/incident/939843 Tue, 30 Jun 2026 20:30:00 -0000 https://status.brainbaselabs.com/incident/939843#cd7a2ab7b961631771a67ffd3d1394e725d6786044dae8b0bc8ec6bfa83ac802 This incident has been resolved. Response latency returned to normal as of approximately 1:30 PM PDT. We are continuing to actively monitor the platform to ensure stability. Elevated voice response latency https://status.brainbaselabs.com/incident/939843 Tue, 30 Jun 2026 19:40:00 -0000 https://status.brainbaselabs.com/incident/939843#0ffe4dc03073b7c7ad0aa7fc565e819262212be54a25a2fa97f8cafa3375248e Between approximately 12:40 PM and 1:30 PM PDT, some customers may have experienced elevated latency and slower-than-usual agent responses on voice calls. Our team has addressed the underlying cause and latency has returned to normal levels. We are continuing to monitor the platform to confirm full recovery.